December 2011 Archives

If there's one thing that the earth has enough of, it's social media professionals. If there's another thing that the earth has enough of, it's software development analogies. Regardless, I'm going to spin one here. You know what building software is like? It's like escaping from prison.

Think back to your favorite prison break movie, whether it's the Great Escape, Shawshank Redemption, the cleverly-titled TV show Prison Break, or the Rock (which, granted, is about breaking into prison - further proof that Nick Cage doesn't play by your rules). What was involved?

A cast of quirky characters, drawn together by a shared goal.
On a prison break team, you might have a group of guys digging the tunnel, another group laying down the track inside the tunnel, and then some more guys securing fake IDs and afro wigs for once you've escaped. There's always (ALWAYS!) a scene earlier in the movie showing how none of these guys liked each other originally. Once they settle on the idea of a prison break, they quickly become inseparable and ready to lay down their lives for each other.

Between developers, marketing, biz dev, management, and investors, the typical software organization is a collection of people who'd never gather together for any other reason. It rivals the most dysfunctional family in the world. And yet, the end goal, be it world domination, billions of dollars, or just happier users, is enough get this odd bunch of folks to put in thousands of hours in extremely stressful situations. Weekends are skipped, holidays go unobserved, and your kids come to refer to you as 'That smelly guy who drops by occasionally to swear at us and change underwear', all for the sake of the software.

A group of antagonists, out to thwart the escape.
In the prison break movie, there's always a group of guards charged with preventing the prisoners from escaping. We might get a scene showing what happens when some other group tried and failed to escape. We come to learn that these guards are some rough hombres.

Similarly, your competition is there to keep you from the rich rewards you'll gain upon your glorious software release. This competition could be a competing company in this market, or it could be another department in your organization. Regardless, an inordinate amount of energy is spent worrying about these antagonists.

Fortunately, the antagonists aren't very smart.
Remember how, in all of those movies, the prisoners empty one handful of dirt at a time into the yard, so no one realizes they're tunneling out? And how they put a dummy made out of socks in their beds each night so the guards don't notice their absence? If the guards were actually intelligent and engaged, they'd probably notice that kind of thing. They never do.

Your software group's antagonists are probably the same. You'll spend a ton of time worrying that they've figured out what you're up to, based on a few sentences on your website or a line in some PR piece that slipped out. Oh God, maybe they even signed up for a beta account! And then you'll worry that once they figure this out, they'll beat you to market and steal the money, fame, and silk snuggies that accompany both of those. This will probably never happen either.

Months and months of drudgery.
Unsurprising fact: it's a lot of work to tunnel through a building, under the prison yard, and out to safety. Especially when all you have is a spoon.

Along the same lines, it's a lot of work to write software. No matter how many practices, methodologies, and tools we use, it is ultimately just a hell of a lot of typing. Not all of this is exciting; you'd probably rather dig through a wall with a spoon than revisit your password reset logic. Nonetheless, the goal depends on this, so we type and type and type.

Followed by short bursts of brain-melting terror.
What happens when the prisoners finally escape? All hell breaks loose: somebody realizes the fake IDs never showed up, there's a police-looking-guy in front of the rally point, and the prisoners can hear the guards and their dogs a few hundred yards away.

A software release is quite similar. What should be a triumphant moment quickly turns sour, as the production environment goes down, Google de-indexes us for some reason, and we discover a bug that's led us to charging some people 100x more than we ought to.

Hooray, we escaped from prison and everything's great! Except for when it isn't.
Here's the surprising part: for all the cliches, prison break movies diverge when it comes to the conclusion. Some end happily, with everyone free. In some, no one escapes. And then some end on a mixed note, with a few prisoners escaping and the rest being captured/shot/nibbled on by guard dogs. In general, the endings aren't anything to be depressed over, because there's always a high chance of a sequel.

Software works the same way. There are endings that are happy, non-happy, and all emotions in between. If that's the case and we're not guaranteed success regardless of the sacrifices, then we should focus on the practice itself of software development. Let's have fun, treat each other excellently, and learn. Let's understand that there's an element of luck in these results, but that shouldn't detract from our satisfaction of doing a job really well and building something wonderful.

If we take over the world in the process, that's all the better. Even if we don't, we'll still be in fine position for the sequel.

Many thanks to everybody who helped me think of prison break cliches on Twitter.

About the Author

The Art of Delightful Software is written by Cody Powell. I'm a dev manager at Amazon where I work on the Instant Video, Mobile Clients team. Before that, I was CTO at Famigo, a venture-funded startup that helps families find and manage mobile content.

Are you interested in building great mobile apps for Amazon Instant Video? Email me!

Twitter: @codypo
LinkedIn: codypo's profile
Personal blog: Goulash
Email: firstname + firstname lastname dot com

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